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Professional Grooming Services

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Frequently asked questions..

BELOW IS A SELECTION OF FREQUENTLY ASKED QUESTIONS WHICH YOU MAY FIND HELPFUL WHEN CONSIDERING HAVING YOUR FAITHFUL FRIEND GROOMED.

Q: When should I start to have my puppy groomed?

A: Upon your puppy completing the full course of inoculations, make the grooming experience a part of your puppy’s fun life as it grows up!  Too many groomed breeds are omitted from the grooming experience at an early age, making it a less desirable experience for the adult dog.  Little and often to start with building the relationship between groomer and dog from an early age, making it fun and pleasurable to all concerned.

 

Q: My dog has fleas can you help?

A: Fleas are a nuisance, both to your dog and you! They affect both your dog and your home and any other environment that your dog frequents.  As a qualified groomer I am able to advise the correct course of action to eliminate this parasite from your dogs life completely (only killing fleas on your dog will not eradicate the problem).  If there is an known flea infestation I would request the owners obtain a flea treatment from the vet a couple of weeks before the visit to the grooming salon.

 

Q: Do you do hand stripping?

A: I can hand strip, however this is very time-consuming and normally applied to dogs that are exhibited within the show ring.

 

Q: I am unable to keep my appointment, what do I do?

A: Please call and cancel the appointment and reschedule.  I require minimum of 24 hours notice enabling me to fill the appointment.  If for any reason the appointment is not cancelled a charge will be made on your next visit for the inconvenience caused.

 

Q: My dog just need his nails clipping, can you do this

A: Nail clipping is straight forward process I would be more than happy to clip the nails at an additional cost.

 

Q: Can you just give my dog a bath?

A: Of course I can – After bathing I use a high power blast and style dryers lift the coat ensuring the coat is fully dry before leaving the salon.

 

Q: My dog is timid and very nervous?

A: The individual service I offer removes the stress from your pet as there is no waiting around in the grooming parlour or strange noises from other dogs, the environment is peaceful and calming.  The initial introduction within your home gives the dog confidence and a trust starts to build between the groomer and dog before the introduction to the grooming salon.  When the dog is groomed on a regular basis the trusting relationship builds between the groomer and the dog they start to relax and enjoy the experience.